Frequently Asked Questions

FAQs are a collection of common questions about a topic or product with their answers. They give users quick and concise guidance, covering technical issues, product details, payment, shipping, and returns. Experts usually compile them and include visual aids like images or videos to make them user-friendly. FAQs can be accessed through various mediums like social media pages and websites. Ultimately, they help in addressing user concerns, promoting customer satisfaction while reducing support inquiries.

Recommended for you

How long does the booking process take?

Booking processes vary depending on factors such as provider, method of booking and type of booking. Online bookings are typically straightforward and fast, with phone or agent bookings taking longer due to more communication. Multi-destination or group travel bookings may require more planning time. Providers aim to make bookings as quick and efficient as possible.

What methods of payment accepted?

We do not have information about your booking. However, accepted methods of payment can vary depending on the booking platform and the provider. Generally, most providers accept major credit cards such as Visa, Mastercard, American Express, and Discover. Some providers may also accept debit cards, PayPal, bank transfers, and even cryptocurrency. It’s important to check the payment options available before booking to ensure you have a method that is convenient for you. Some providers may also require a deposit or pre-payment prior to booking, so it’s important to read the terms and conditions carefully before making a reservation.

What do I do if I receive a tax statement?

Receiving a tax statement can be a breeze! Confidently review the statement by ensuring that all your personal information, income, and deductions are accurate. If you notice any errors or discrepancies, address them immediately! In case everything is correct, you have the power to proceed further. Depending on whether you owe money or have a refund, you can pay it in full or set up a payment plan with the IRS and choose how you’d like to receive your refund. You have everything under control! The key to a stress-free tax season is staying organized and on top of your tax obligations throughout the year. With your confidence and preparation, you can face anything tax season brings your way!

Can I use more than one payment method to pay for a reservation?

Be sure to clarify how the payments will be split and when each payment is due to avoid any confusion or issues with the reservation.

How do I edit or remove a payment method?

To edit or remove a payment method, follow the steps below:

1. Sign in to your account on the website or app of the service where you added the payment method.
2. Navigate to the payment settings section.
3. Look for the option to manage your payment methods.
4. Select the payment method you want to edit or remove.
5. For editing, you may need to enter the new information or update the existing details.
6. For removal, choose the option to delete the payment method.
7. Confirm the changes and save them.

If you are having trouble finding the payment settings section or if the above steps do not work, you may want to contact the customer support team for the service you are using for assistance.

Booking Questions

Can I make changes to a pending reservation request?

Generally, it depends on the policies of the company or platform where you made the reservation request. Some may allow you to make changes, while others may not.

If it is possible to make changes, you will typically need to access the reservation details and look for an option to edit or modify the reservation. This may involve contacting the company directly through their customer service channels or making changes through an online dashboard or app.

It’s important to note that making changes to a pending reservation request may be subject to additional fees or penalties, so it’s best to check the terms and conditions beforehand to avoid any surprises.

How do I cancel a reservation request?

If you want to cancel a reservation request, you need to follow the guidelines set by the service or platform that you used to book the reservation. Typically, you can find a “cancel reservation” button on the website or app where you made the request. However, be aware that there may be penalties or fees associated with canceling a reservation, especially if it’s close to the date of the reservation. It’s important to check the cancellation policy before making the decision to cancel. If you’re having trouble canceling the reservation, you can reach out to customer support for assistance. Be sure to provide as much information about the reservation as possible, so they can quickly locate and cancel it for you.

How do I check the status of my reservation?

To check your reservation status: check your confirmation email for online or phone options, or visit the company’s website. Enter the necessary reservation information to view payment and cancellation policies. Contact customer service if needed.

How do I find my reservation?

To find your reservation on resincrent.com and you will need to log in to your account on the Resincrent website or mobile app. Once you have logged in, click on your profile picture and select “Trips” from the dropdown menu. This will take you to a page with all of your upcoming and past reservations. Select the reservation you are looking for and you will be taken to a page with all the details of your booking, including dates, payment information, and the location of the property. If you have any questions or concerns about your reservation, you can use the Resincrent messaging system to contact the host directly.

When am I charged for a reservation?

You are typically charged for a reservation at the time of booking or after the booking is confirmed, depending on the payment policies of the particular host or service you are using to make the reservation. Some hosts require full payment at the time of booking, while others only require a deposit or hold on the payment method used until closer to the date of the reservation. Make sure to read the terms and conditions carefully before making any reservations to understand the payment policies and avoid any surprises. If you have any questions or concerns about payment, you can always reach out to customer service for assistance.

Help on your reservations

What happens if my host cancels my reservation?

If your host cancels your reservation, you will receive a full refund for your payment, and any service fees that were charged by the booking platform.

In some cases, your host may be subject to penalties or consequences for cancelling your reservation, depending on the booking platform’s policies and the reason for the cancellation. However, if the host cancels due to extenuating circumstances, such as a natural disaster or sudden illness, they may not be penalized.

If your reservation is cancelled, it’s important to contact the booking platform’s customer service team as soon as possible to discuss your options and ensure that you receive any applicable refunds and compensation.

What should I do if I forgot something at a place I stayed?

If you realize that you have forgotten something at a place where you stayed, the first step is to contact the accommodation provider as soon as possible. You can call, email or message them and let them know what you left behind. They might be willing to keep the item safe until you can come and pick it up or arrange to send it to your address.

Be prepared to provide a description of the item and any relevant details, such as where you left it and when you checked out. You should also ask about any fees or charges that may apply for retrieving your item.

If you are unable to contact the accommodation provider or if they are unable to help you, you can try reaching out to local police or lost and found services in the area where you stayed. It’s always a good idea to keep track of your belongings and double-check before leaving a place to avoid leaving anything behind.

Should I book if I have not heard back from the host?

If you have not heard back from the host, it is best to wait for their response before booking. This is because the host may already have reservations during the time you want to book, or they may have other reasons for declining your booking. It is also possible that the host has not seen your inquiry yet or is busy with other matters. In any case, it is important to give the host enough time to respond before making any final decisions. You can also try to follow up with the host after a reasonable amount of time has passed. If you do not receive a response, you may want to consider looking for other options to ensure that you have a place to stay during your trip.

How do I share trip details with others?

There are a few ways to share trip details with others. One way is to forward the confirmation emails you received for your bookings to the people you want to share them with. Another way is to create a shared document or spreadsheet where you can list all your bookings and their details, and share that with others. You could also use a travel planning app or website that allows you to create an itinerary and share it with others. Some airlines, hotels, and other travel providers also have options to share bookings with others directly from their website or app. Just make sure to keep any sensitive personal information private when sharing your bookings with others.

Search

April 2025

  • M
  • T
  • W
  • T
  • F
  • S
  • S
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30

May 2025

  • M
  • T
  • W
  • T
  • F
  • S
  • S
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
0 Adults
0 Children
Pets
Size
Price
Amenities
Facilities
Search

April 2025

  • M
  • T
  • W
  • T
  • F
  • S
  • S
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
0 Guests

Compare listings

Compare

Compare experiences

Compare